General

• How do I do a patch test?

  Hot wax- Melt wax in the microwave and apply a small amount on your wrist and remove. Keep an eye on your skin for the next 24 hours and once no reaction you are good to wax. Strip Wax- Use a small strip to test on your wrist and remove. Keep an eye on your skin for the next 24 hours and once no ...

• How do you melt the Hot Wax kit? 

  Simply pour the wax beads into the microwaveable container (leave the lid off) and heat in the microwave at 30 second intervals until your wax is a smooth consistency. Always make sure to test the temperature on your wrist before use. It should feel warm not hot

• How do you apply the Hot Wax?

  Make sure to prep your skin with the Heire Pre- Wax wipe and allow the skin to dry. Scoop wax onto your chosen spatula depending on the area you are waxing. Using firm pressure, apply a small wax patch to the area. Apply in the direction towards your nearest ‘hair free’ area where you can remove ...

• How do you use the Strip Wax Kit?

  The Heire Strip Wax Kit is a ready to use 3 step kit. Cleanse the skin using the Heire Pre-Wax Wipe. Wax! Apply the wax strip firmly in the direction of the hair growth. Remove by stretching your skin as close as possible to the strip and remove against the direction of the hair growth. Apply th...

• Should I do a patch test?

  Yes, we would always recommend carrying out a patch test on yourself 24hours prior to waxing.

• I am about to wax my Bikini, any tips?

  Test the wax on your wrist before use to ensure it is the correct temperature. Choose the larger spatula. Keep wax patches small and manageable. Use good firm pressure on application to ensure the wax grips the hair. Remove the wax patch in the opposite direction from the way you applied it. Alwa...

• I am about to wax my Lip, any tips?

  Test the wax on your wrist before use to ensure it is the correct temperature. Choose the smaller spatula. Keep wax patches small and manageable. Use good firm pressure on application to ensure the wax grips the hair. Divide your lip into two and work from the middle out towards the corner of the...

• I am about to wax my legs, any tips?

  Make sure to prep your skin with the Heire Pre-Wax wipe. Tissue off any excess product from the Pre-Wax wipe to ensure the wax strip sticks to the hairs. Apply the wax strip firmly in the direction of the hair growth. Stretch your skin as close as possible to the strip. Remove against the directi...

• Can you remelt the Hot Wax kit?

  Yes. You can re-heat the wax as often as you need and add more wax beads to the tub if your wax is getting low.

• I am about to wax my Underarm, any tips?

  Test the wax on your wrist before use to ensure it is the correct temperature. Choose the larger spatula. Keep wax patches small and manageable. Use good firm pressure on application to ensure the wax grips the hair. Divide your Underarm into two sections upper and lower, apply the wax patches on...

• I am using Retinol on my Face, can I still wax my lip?

  Active exfoliating ingredients should not be used on the face 5-7 days before and after waxing. You should re-introduce them slowly.

• I don’t have a microwave, can I still use the Hot wax Kit?

  Yes. See below steps: Fill a saucepan with a small amount of water. Place your container filled with the wax beads into the water, just above the wax line. Let the water heat up and bring to a boil. Stir the wax occasionally to see how the wax is melting. When melted remove the pot from the heat...

• What after care advice should I follow?

  Avoid hot showers & baths for 24 Hours Avoid sun exposure, steam room & sauna for 24 hours No sweating, gym, sports, etc. for 24 hours No make-up, fake tan, deodorant, body lotion, etc on the skin for 24 hours Gently exfoliate weekly

• What are the smaller strips for?

  The smaller strips are great, for the fingers, toes, or knees.

• Where can I use the Hot Wax Kit?

  The Heire Hot Wax kit is for use on the face, underarm, bikini and chest. Hot wax is best suited to areas that are quite sensitive.

• Where can I use the Strip Wax Kit?

  The Strip Wax Kit is for use on the legs or arms. The strip wax kit should not be used on sensitive areas like the face or bikini area.

• Why are there two different size spatulas in the Heire Hot Wax Kit?

  The larger spatula is for body waxing (Underarm or Bikini) and the smaller spatula is for facial waxing (Eyebrows or Lip).

• Why can’t you use the Strip Wax Kit on the face?

  Strip wax sticks and grips both the hair and the skin. Body areas like legs and arms have much tougher skin and can handle strip wax without any issues, but the face is too sensitive to wax using this wax. We would recommend using Heire hot wax on the face.

• Why does the Hot Wax Kit set quickly in the tub?

  Make sure you have melted the wax to the right consistency, if the wax is not fully melted it will set super quick, leaving you less time to carry out your wax. Heire Hot Wax was designed to cool quite quickly, so you don’t apply wax that is too hot.

• Why is the hair snapping/ breaking during removal?

  Keep the removal as flat to the skin as possible. Ensure you are not removing up into the air, which will lead to hair breakage and possible bruising.

• Why is there still wax on my leg after removal?

  Not enough pressure being applied when you are rubbing the strip. You should always press the strip firmly, ensuring all wax is removed. If your legs are super cold the wax could stick, again just ensure you always press the strip firmly and remove the strip parallel to the skin.

• Why is the Strip Wax not removing the hair?

  This can happen for the following reasons: The hair is too short, for good removal the hair needs to be at least a grain of rice in length. Not rubbing the strip firmly enough to embed the hair into the wax strip. Removing the wax strip the wrong way. For strip wax the strip must be removed agai...

• How soon after waxing can I apply fake tan?

  We would recommend waiting 12-24 hours after waxing to apply tan